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Euramco Group

Enter a serial, item number, or product name — or describe a problem

Where do I find the serial number?

Serial location varies by product. No photos on this page yet — use the text below, then look up the serial or submit a ticket.

RAMFAN
On the unit data plate or stamped label on the fan housing or frame. Copy the full serial as printed.
Kraken Power
On the data plate of the Charging Hub, Instagrid, Micro DC A/C, or DEF cooling unit you need help with.
NOMAD
On the pump data plate (housing or frame). Copy the full serial as printed.
PRO//connect
NFC in the app pairs a MAC address, not a serial. Use the serial on the connected RAMFAN, Kraken, or NOMAD unit. Gateway serial is on the gateway label.

Full serial-location help

Euramco Support / Sign in

Sign in

Euramco and dealer accounts sign in with a work email. A one-time passcode is sent to that email. Continue to the sign-in service — this page does not collect a code.

Sign in with email

Phone sign-in in the PRO//connect app is a fallback. SMS is not the staff or dealer path right now.

Get the app · Open PRO//connect to verify

Available to everyone: manuals, search, tickets, dealer locator.
After a dealer technician or Euramco staff session: exploded drawings and parts identification.
Dealer resources: technician files and CAD for dealer technicians and Euramco; marketing / campaigns folders for dealer marketing and Euramco. Dealer and Euramco roles also open the dealer portal.