PRO//connect app (iOS / Android)
The app is the individual equipment interface — one unit at a time, in your hand. Connection is Bluetooth and stays on the phone and the unit. It does not replace Gateway on the truck or COMMAND//hub at command.
Support hub for the iOS / Android app. Version and build details live on App revisions / Release notes.
Battery packs and chargers you connect in the app over Bluetooth are RAMFAN Fire Accessories.
Topics
Get the app
Install & setup. iOS App Store id 1621692049. Android is available on Google Play (com.pro.blue.connect.proConnect).
Sign in / register
Sign in with your phone number and a one-time passcode in the app. There is no password reset on this site.
Connect equipment
Connect over Bluetooth. NFC pairs a MAC address, not a serial number.
Updates
How the app updates from the store. Live App Store version is 1.0.7. Coming next: v2.0.
Troubleshooting
iOS and Android use different app IDs. Bluetooth after the app is in the background.
Guides
Site search and unit pages for RAMFAN, Kraken, and NOMAD.
Report an issue
Open a ticket on this site. Include platform, version, and build.
What's New
Customer notes for live store versions. Start with 1.0.7.
App revisions / Release notes
Version and build table. Live App Store version is 1.0.7. Coming next: v2.0.
FAQ
How do I check my PRO//connect app version?
Open Settings → About in the app. Write down the version and the build. The live store version is 1.0.7 (iOS build 116). Android is available on Google Play. Coming next: v2.0. Store download links are on Get the app. Full table: App revisions / Release notes.