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Euramco Group

Enter a serial, item number, or product name — or describe a problem

Where do I find the serial number?

Serial location varies by product. No photos on this page yet — use the text below, then look up the serial or submit a ticket.

RAMFAN
On the unit data plate or stamped label on the fan housing or frame. Copy the full serial as printed.
Kraken Power
On the data plate of the Charging Hub, Instagrid, Micro DC A/C, or DEF cooling unit you need help with.
NOMAD
On the pump data plate (housing or frame). Copy the full serial as printed.
PRO//connect
NFC in the app pairs a MAC address, not a serial. Use the serial on the connected RAMFAN, Kraken, or NOMAD unit. Gateway serial is on the gateway label.

Full serial-location help

Euramco Support / Dealer resources

Dealer resources

Dealer files unlock after your dealer account is verified. Sign in with PRO//connect. The dealer portal is the dealer home after sign-in. The public dealer locator stays open. Manuals, search, and tickets stay available.

Checking dealer access…

  • Available to everyone: manuals, search, tickets, dealer locator
  • After a dealer technician or Euramco staff session: exploded drawings and parts identification
  • Sales tools: every dealer role, Euramco staff, or manufacturer’s sales rep
  • Marketing / campaigns folders: dealer marketing or Euramco
  • Exploded views, parts lists, and CAD: dealer technician or Euramco staff