Sign in / register
Sign in with the PRO//connect app using your phone number and a one-time passcode. After you verify, the app can return you to this support site. This website does not ask for a sign-in code.
Dealer files unlock after your dealer account is verified. Dealer and Euramco roles (including marketing) also open the dealer portal. Manuals, search, tickets, and the dealer locator stay available.
Register / sign in
The app uses your phone number and a one-time passcode. There is no password reset on this site.
If you cannot use the app, you can sign in through the sign-in service.
Logged out vs logged in
| State | What you can do |
|---|---|
| Logged out | Discover and connect to nearby equipment over Bluetooth |
| Logged in | Claim equipment to your account; open tickets |
Claiming a unit and opening tickets need a signed-in session. Nearby Bluetooth scan does not.
See Connect equipment and Report an issue.
To delete your account and associated data, see Account deletion.